Returns & Exchanges
At LPGJets, we want to ensure your home heating and cooking equipment performs perfectly. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the specific details of the LPG components you wish to return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Place the unused items in their original packaging, ensuring that all jets, valves, or conversion kits are securely padded to prevent damage during transit.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the returned parts are in resalable condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing